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Chapter 5 – Common Mistakes and Pitfalls to Avoid as a New Real Estate Agent

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Getting Hired as an Agent

Starting your new career in real estate is an exciting time. You’re entering an industry that provides great flexibility and work-life balance, while also giving you an opportunity to earn a lucrative income. But working in real estate is different than working in many other industries because you are starting your own business instead of getting hired to work for someone else’s company. This places a lot more responsibility on you to set yourself up for success. 

As a business owner, you’re likely to face different hurdles and challenges than you’ve experienced in previous jobs and career paths. As a result, many new real estate agents find that they make mistakes as they learn the ropes and get established in their new career. While it’s impossible to avoid making mistakes entirely, understanding the common pitfalls to avoid can help you sidestep a few unnecessary hurdles and set your new business on a greater path to success. 

In this chapter, we’ll review the most common mistakes made by new real estate agents. By keeping these items in mind as you start out, you’ll be able to gain a leg up on many other new agents who fall victim to these pitfalls. 

Choosing the Wrong Real Estate Brokerage 

We’ve discussed this in previous chapters, but it can’t be stated enough – choosing the right real estate brokerage is critical to setting yourself up for success in your new career. There’s no hard and fast rule for identifying the “right” brokerage vs. the “wrong” brokerage. Every new agent has different career goals, working styles, learning styles and specific needs as they start out. Therefore, this is more about choosing the right brokerage for you (or alternatively, not choosing the wrong brokerage for your specific needs). 

Keep in mind that when you’re looking into brokerages to join, you’re interviewing them; they are not interviewing you. Many brokerages are always looking to add new agents, and your services will be in high demand. Therefore, it’s important to take your time, research your options and be selective to ensure you choose a brokerage that will set you up for success. 

Prioritize Training and Mentoring 

For most new agents, we strongly recommend prioritizing real estate brokerages that offer a strong training program and will provide you with a dedicated mentor. This is much more important than getting a favorable commission split, as your first couple of years on the job will be more about building a foundation for success than trying to maximize your commission on every deal. 

There’s a reason why receiving extensive training from your brokerage typically comes at the expense of a favorable commission split. Training programs are expensive for a brokerage and a critical need for a new agent. To cover this cost, brokerages will offer a new agent a good commission program, but not as good as what an experienced, productive agent who doesn’t require as much hand holding will receive. 

But don’t worry, this will change as you become more productive. To retain you and reap the benefits of their investment in your development, a brokerage will offer you a more favorable program. It doesn’t take long to progress to these programs. You can generally unlock a more favorable commission split after completing four to six transactions. 

Initially, your focus should be on building your business rather than how favorable your beginning commission program is. This is especially true since you will graduate out of this beginning program rather quickly with the proper training and mentoring. 

How to Evaluate the New Agent Support Provided by a Brokerage

When speaking with potential brokerages, make sure to ask them the following questions to better understand the new agent support they will provide to you: 

You should also ask the brokerage questions about their culture. This is also a critical component to landing in an environment where you’ll thrive. Make sure to ask questions that will help you understand how the brokerage communicates, whether there is a team atmosphere, and any other items that may make a work environment more or less attractive to you. 

Failing to Learn About Your Local Real Estate Market

Anytime you change careers, there will be a bit of a learning curve over the first year or two, and real estate is no exception. While some of this learning curve is associated with general ins and outs of the industry, such as how to write contracts, craft an offer, market your business, and prep a house for sale, another important part of your initial education as a new real estate agent involves learning about your local market. 

Your clients will expect you to have an extensive understanding of your local market. They will need you to provide them with educational information as they begin the process of buying or selling their home, and they will need you to guide them to ensure they achieve their desired outcome. If you are able to do this well, you will quickly establish a strong reputation and be able to attract more referral business. 

Make sure you take the time to truly learn the ins and outs of your local real estate market as soon as possible. This process involves: 

The more you’re able to learn about your market, the more effectively you’ll be able to position yourself as an expert in your area. This is the type of expertise that will make you a valuable asset to many potential clients. 

Failing to Create a Business and Marketing Plan

As a real estate agent, you’re starting your own business. This requires the creation of a business plan that provides a roadmap to achieving your desired growth and success. Your business plan should outline the following: 

In addition, you’ll need to invest some time and energy into marketing your real estate business during the first few years while you build up a sphere of influence and referral network. The good news is you don’t have to spend a lot of money on a marketing program as a new agent. This is one of the great things about real estate – you don’t need to spend a lot to make a living.  

Many brokerages will provide you with a low or no cost web presence. This will help jumpstart your “official” marketing efforts and allow you to implement an effective marketing plan that includes social media and email marketing without investing much, if any, of your own money. 

But for most new agents, your first deals (and commissions) will likely come from the people who know you – friends, family, acquaintances, and the people they know. This means that when starting out, you cannot be a “secret agent” with those who know you. This is no time to be shy.  

A common beginner’s mistake is telling everyone that you love your new career, things are going great, and stopping the conversation there. Instead, you need to let all of these people know that you are in the business, and you need their help to succeed. If they or someone they know needs a real estate agent, you are ready to take brilliant care of them or their referral. 

At some point, you will need to begin generating business from strangers as well. This is where your brokerage firm training program becomes so important. The right brokerage will provide the mentoring to help you implement an effective marketing plan, allowing you to meet people you don’t know – and earn their trust – without spending money. 

For a more detailed discussion on how to market your new real estate business, we recommend that you review the information provided in Chapter 4. 

Poor Budgeting and Overspending

While you have the potential to earn a lot of money in real estate, it may take a while for you to start generating income. Real estate is a commission-based income system. This means you won’t start earning money until you begin closing deals, and it can often take several months before your efforts result in a sale. 

In addition, there are a variety of expenses associated with running a business, and you will need to plan ahead and put aside the money you will need to cover these. You’ll also need to figure out how much money you’ll need for your monthly bills to ensure you’re able to live comfortably as you’re getting started. 

With careful planning, you can easily manage your expenses during the first 6-12 months in real estate until you start seeing significant income. But it’s crucial to put the time into planning your budget and making sure you don’t overspend while you’re trying to close those first few deals. 

Here are some tips to help you avoid any budgeting mishaps during the first year of your real estate career: 

Not Effectively Communicating with Clients

One of the biggest mistakes new real estate agents make involves failing to put enough effort into client communications. Ultimately, being successful in the real estate industry involves building relationships with your clients. This ensures they have the best possible experience working with you, are more likely to achieve their goals, and are more likely to provide you with referrals in the future. Remember, word of mouth referrals are the most effective way to grow your business. 

Make sure you set aside time every week to communicate with your clients. Getting into a regular communication rhythm will help you provide a great client experience and make it easier to build a referral network.  

Good client communication involves a few important components: 

Failing to Choose a Field

When starting out in real estate, it’s often effective to focus on a specific field in the industry. There are a variety of benefits to choosing a field instead of being a real estate generalist: 

Most real estate agents need to decide what type of practice they are going to have:  

Real estate is a huge industry, and the possibilities are endless. You need to decide which one of these you want to make your focus. 

A common beginner’s mistake is trying to be all things to all people. Any of these areas of practice can provide a fabulous career and income, but you need to become an expert on one of them to succeed.  

The barriers to entry in some of these fields are greater than others. For example, fields such as commercial, industrial, or oil and gas may require contacts or expertise that you may not have as a new real estate agent. But that doesn’t mean you cannot have a plan to work your way into them if you want.  

For example, you may have a friend already in the field that would be willing to take you under their wing. If not, you may choose to start in an area with a low barrier to entry such as residential or property management/leasing. It’s not unusual to break into real estate in one field and then migrate over to another as opportunities present themselves. 

As with your business systems, many of these operating expenses may be provided or subsidized by your brokerage, which would reduce your expenses significantly. This is something you need to consider when evaluating potential brokerages. Just make sure the potential operating expenses you’ll incur make sense for you when choosing a brokerage. 

The main takeaway is that while these expenses should always be factored into your budget and income model, they generally aren’t overbearing, and they shouldn’t deter you from embarking on a career in real estate. As long as you budget properly, these expenses are affordable and will not prevent you from building a successful business. 

As with your business systems, many of these operating expenses may be provided or subsidized by your brokerage, which would reduce your expenses significantly. This is something you need to consider when evaluating potential brokerages. Just make sure the potential operating expenses you’ll incur make sense for you when choosing a brokerage. 

The main takeaway is that while these expenses should always be factored into your budget and income model, they generally aren’t overbearing, and they shouldn’t deter you from embarking on a career in real estate. As long as you budget properly, these expenses are affordable and will not prevent you from building a successful business. 

Failing to Grow from Your Mistakes

The tips listed above will help you sidestep a lot of the common issues many new real estate agents encounter. However, it’s impossible to avoid making mistakes entirely. We’re all human, and we all make mistakes on occasion. This is especially true when we’re engaging in something new. Until we amass more knowledge and experience, there will inevitably be moments when mistakes are made. 

The key is to use each mistake as a teachable moment. If you learn from your mistakes and adjust your process to ensure they don’t happen again, you’ll be able to leverage these errors into greater success in the future.   

Up Next: 6 Critical Keys to Success in Real Estate

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Colorado Real Estate Licensing Course

Colorado’s largest FULLY ONLINE streaming video real estate license school. Locally owned and state of Colorado approved. Developed by experienced Colorado agents. Study 24/7 on any PC, tablet, Android, or Apple device.

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Includes all courses required to get your real estate broker license.
168 Credit Hour streaming VideoConnect Success Learning System™ Course
This is the course required by the State of Colorado to get a real estate license. Most schools are text-based...read text, take exam, read more text, take another exam, fall asleep. Our engaging video license course is taught by licensed Colorado real estate brokers. Their insight into the real estate licensing exam and career experience have helped thousands get their real estate license. We prove our commitment to your success by including our TruSupport Pass Guarantee. ×
Self-paced! Finish as quick as four weeks or up to six months
Students who complete an average of 3 classes a week finish in 4 months. Go faster, go slower, your choice, your schedule. Your enrollment is good for a comfortable 6 months to complete. ×
TruSupport Pass Guarantee™
This is our promise: We are invested in your success! Most of our student's pass the licensing exam on their first attempt, but in the unlikely event you don't, our caring instructors will work with you until you do at no additional cost ×
Instructor Fast Response Email Support
We are great at answering student questions! We respond to the overwhelming majority of them during office hours on the same or no later than the next business day. Want to talk directly to a live instructor? We have that too. Our Enhanced and Deluxe packages add office-hour phone support and live Q&A instructor webinars. We are committed to providing you with the best possible learning experience, and we believe that access to expert support is an essential part of that experience. ×
Insider’s Ultimate Exam Prep Toolkit
You’ve completed the course and want to leave no stone unturned in your preparation for the Colorado real estate licensing exam. If this sounds like you, our Insider’s Ultimate Exam Prep Toolkit is going to be your best study buddy. It is a suite of the most comprehensive and effective exam prep aids in the industry. Discover your weak areas, easily turn these into strengths with a list of critical facts sure to show up on the exam. Don't know a fact? No problem. Our instructional videos make the toughest topic easy to understand. Other tools will help with real estate math (do not panic, it is very basic), concepts and terminology, and our huge database of practice questions. All of this is designed to put a polish on your newfound real estate knowledge and give you the confidence to make short work of the Colorado real estate licensing exam. ×
Huge Library of Practice Test Questions
How do you pass the real estate licensing exam? Practice, practice, practice. Our practice exams simulate the real test-taking experience. They draw from a database with thousands of questions all written in the same style as the real licensing exam. You can take these exams as many times as you want, and they are available 24/7. These exams will build your confidence and increase your chances of success on test day. ×
Unlimited Reviews and Retakes of Videos and Exams
We do not believe in “one and done.” Our students can review our instructional videos and retake exams as many times as they like throughout their enrollment. ×
Real Estate Math Made Easy Teaching Tool
There is some basic math on the Colorado real estate licensing exam. If math is not your strength, don't worry! This interactive learning tool will be your best friend and simplify real estate math.
Real Estate Math Made Easy will guide you through the steps and formulas with clear explanations and examples. Review key concepts, practice with quizzes and feedback. Impress your friends with your new math skills! ×
Digital Flash Cards
Our course will teach you the language of real estate. For extra help, we include a modernized version of the classic flashcards that help learners memorize real estate terminology. These online flashcards are a convenient and effective way to review and reinforce the key concepts and vocabulary for the Colorado real estate licensing exam. ×
Nothing to Install Runs In Your Browser
Our state-of-the-technology allows the course to run in any of the most popular Internet browsers such as Chrome, Edge or Safari. ×
Fully Closed Captioned
Our classes are closed captioned for the hearing impaired or anyone who prefers to read what an instructor is saying. ×
Post Education Support
Colorado Real Estate School offers a range of services even after you complete your course. This includes guidance on how to sign up for and ace the licensing exam, finding the right brokerage and keeping you on top of license and legal requirements. Our continuing education classes are developed by the foremost legal and real estate experts in the industry to help keep agents compliant with state regulations, knowledgeable about the latest industry trends and best practices, so you can continue to grow your business and serve your clients with confidence. Whether you’re a new agent just starting out or an experienced professional looking to expand your knowledge, we have the resources you need to succeed. ×
Payment Plan Available
Payment plan options through Affirm are available at checkout. ×
Includes a Downloadable National Real Estate Reference Manual
Add a hardcopy version at checkout for $49
We include at no extra cost a nationally published real estate reference manual called Principals of Real Estate Practice. This comprehensive reference manual covers essential topics you need to know to pass the state licensing exam and become a licensed Colorado real estate agent. As it is online in digital format, you can access it from anywhere, at any time, on any device. If you prefer a hardcopy version, you can add one in addition to the digital version for $49 (shipping included). The hardcopy will be shipped the following business day after your enrollment. You can add the Hardcopy version at checkout. We are committed to providing you with the best possible resources to help you succeed in your real estate career. ×
Includes EVERYTHING in the Standard Package.
Adds a personalized touch from live instructors with phone support and Zoom webinars.

Live Instructor Phone Support ($100 Value)
We offer phone instructor support to our students who need help with their real estate licensing courses. Our caring instructors are available during business hours to answer any questions you may have and provide you with personalized guidance. Whether you need help understanding a concept, preparing for the exam, or anything else, we’re here to help you succeed. ×
Weekly Q&A Ask away! Live Weekly Daytime and Evening Instructor Q&A’s ($49 Value)
We do not believe that online education means alone education. During our “Ask Away! Live Instructor Q&A" Zoom webinars our instructors are available to answer any questions on any course topic any student may have. No appointment necessary. You can ask a question or watch as other students ask theirs. These informal sessions are fun and informative. They are held every Thursday from 12pm to 1pm MT and every 1st and 3rd Wednesday from 5:30pm to 6:30pm MT via Zoom. ×
Live Exam Prep Weekly Live Exam Cram Workshop - Optional Exam Prep With An Instructor ($100 Value)
Do you think it would be helpful to review practice questions with a live instructor? Each week in this Zoom webinar an instructor will review a fresh set of questions written in the same style as those on the real exam, teach how to interpret the questions and explain the answers. This webinar is optional and beneficial for any student at any point in our licensing courses. It is offered each Tuesday from 5-6pm MST. ×
Includes EVERYTHING in the Standard AND Enhanced Packages.
Our Career Coach will bridge the gap between passing the exam and getting your first sale.

Live Webinar Joining The Right Brokerage ($50 Value)
Colorado requires all new agents to work with a real estate brokerage firm for their first two years. Selecting the right one is an important decision. Our school is not tied to any brokerage and we want our students to make a well informed choice. Joining a Brokerage is the first of three live interactive ZOOM webinars in our New Broker How-To Series. In this webinar an experienced and licensed real estate broker/coach provides insider guidance to find the best brokerage for your needs. You can ask questions, get help to prepare for your interview with a managing broker, learn about negotiating a commission plan, and evaluate the training and support offered by the brokerage. Avoid stumbling, begin your professional journey on the right path with confidence and success. ×
Live Webinar Managing Buyers: Building Your Business ($50 Value)
Your first buyer can be your first paycheck and the beginning of a lifetime of referrals. Experienced agents know this is neither a given nor an accident. Do you know how to make a buyer your forever client? This class will help you put a solid plan in place to cultivate a happy client with an emphasis on the strong communication a buyer expects and address the most common forms you’ll use. ×
Live Webinar Managing Sellers ($50 Value)
Managing Sellers is the third and final live online webinar in the New Broker How-To Series. In this event, new agents will learn how to work with sellers, from listing presentations to marketing strategies to closing deals. The event will cover topics such as pricing, staging, negotiating, and handling objections. The event will also provide tips and best practices for building rapport and trust with sellers, as well as generating referrals and repeat business. Managing Sellers is a valuable opportunity for new agents to gain the skills and confidence they need to succeed in the competitive real estate market. ×
Life Happens 30-Day Course Extension ($75 Value)
We understand that life happens and gets in the way of your plans. That’s why we include in this package a unique feature we call a “Life Happens” extension. This allows you one free one-month extension for your course in case you need more time to complete it. Without this, extensions cost $75 a month. Enjoy the peace of mind that comes with knowing you have a backup plan if you need it. It’s just another way Colorado Real Estate School supports your journey to becoming a licensed and successful real estate agent. ×
×
Core features included with all packages:
168 Credit Hour streaming VideoConnect Success Learning System™ Course
This is the course required by the State of Colorado to get a real estate license. Most schools are text-based...read text, take exam, read more text, take another exam, fall asleep. Our engaging video license course is taught by licensed Colorado real estate brokers. Their insight into the real estate licensing exam and career experience have helped thousands get their real estate license. We prove our commitment to your success by including our TruSupport Pass Guarantee. ×
Self-paced! Finish as quick as four weeks or up to six months
Students who complete an average of 3 classes a week finish in 4 months. Go faster, go slower, your choice, your schedule. Your enrollment is good for a comfortable 6 months to complete. ×
TruSupport Pass Guarantee™
This is our promise: We are invested in your success! Most of our student's pass the licensing exam on their first attempt, but in the unlikely event you don't, our caring instructors will work with you until you do at no additional cost ×
Instructor Fast Response Email Support
We are great at answering student questions! We respond to the overwhelming majority of them during office hours on the same or no later than the next business day. Want to talk directly to a live instructor? We have that too. Our Enhanced and Deluxe packages add office-hour phone support and live Q&A instructor webinars. We are committed to providing you with the best possible learning experience, and we believe that access to expert support is an essential part of that experience. ×
Insider’s Ultimate Exam Prep Toolkit
You’ve completed the course and want to leave no stone unturned in your preparation for the Colorado real estate licensing exam. If this sounds like you, our Insider’s Ultimate Exam Prep Toolkit is going to be your best study buddy. It is a suite of the most comprehensive and effective exam prep aids in the industry. Discover your weak areas, easily turn these into strengths with a list of critical facts sure to show up on the exam. Don't know a fact? No problem. Our instructional videos make the toughest topic easy to understand. Other tools will help with real estate math (do not panic, it is very basic), concepts and terminology, and our huge database of practice questions. All of this is designed to put a polish on your newfound real estate knowledge and give you the confidence to make short work of the Colorado real estate licensing exam. ×
Huge Library of Practice Test Questions
How do you pass the real estate licensing exam? Practice, practice, practice. Our practice exams simulate the real test-taking experience. They draw from a database with thousands of questions all written in the same style as the real licensing exam. You can take these exams as many times as you want, and they are available 24/7. These exams will build your confidence and increase your chances of success on test day. ×
Unlimited Reviews and Retakes of Videos and Exams
We do not believe in “one and done.” Our students can review our instructional videos and retake exams as many times as they like throughout their enrollment. ×
Real Estate Math Made Easy Teaching Tool
There is some basic math on the Colorado real estate licensing exam. If math is not your strength, don't worry! This interactive learning tool will be your best friend and simplify real estate math.
Real Estate Math Made Easy will guide you through the steps and formulas with clear explanations and examples. Review key concepts, practice with quizzes and feedback. Impress your friends with your new math skills! ×
Digital Flash Cards
Our course will teach you the language of real estate. For extra help, we include a modernized version of the classic flashcards that help learners memorize real estate terminology. These online flashcards are a convenient and effective way to review and reinforce the key concepts and vocabulary for the Colorado real estate licensing exam. ×
Nothing to Install Runs In Your Browser
Our state-of-the-technology allows the course to run in any of the most popular Internet browsers such as Chrome, Edge or Safari. ×
Fully Closed Captioned
Our classes are closed captioned for the hearing impaired or anyone who prefers to read what an instructor is saying. ×
Post Education Support
Colorado Real Estate School offers a range of services even after you complete your course. This includes guidance on how to sign up for and ace the licensing exam, finding the right brokerage and keeping you on top of license and legal requirements. Our continuing education classes are developed by the foremost legal and real estate experts in the industry to help keep agents compliant with state regulations, knowledgeable about the latest industry trends and best practices, so you can continue to grow your business and serve your clients with confidence. Whether you’re a new agent just starting out or an experienced professional looking to expand your knowledge, we have the resources you need to succeed. ×
Payment Plan Available
Payment plan options through Affirm are available at checkout. ×
Includes a Downloadable National Real Estate Reference Manual
Add a hardcopy version at checkout for $49
We include at no extra cost a nationally published real estate reference manual called Principals of Real Estate Practice. This comprehensive reference manual covers essential topics you need to know to pass the state licensing exam and become a licensed Colorado real estate agent. As it is online in digital format, you can access it from anywhere, at any time, on any device. If you prefer a hardcopy version, you can add one in addition to the digital version for $49 (shipping included). The hardcopy will be shipped the following business day after your enrollment. You can add the Hardcopy version at checkout. We are committed to providing you with the best possible resources to help you succeed in your real estate career. ×
Add a personal touch from instructors by phone or Live Zoom webinars:
Live Instructor Phone Support ($100 Value)
We offer phone instructor support to our students who need help with their real estate licensing courses. Our caring instructors are available during business hours to answer any questions you may have and provide you with personalized guidance. Whether you need help understanding a concept, preparing for the exam, or anything else, we’re here to help you succeed. ×
Weekly Q&A Ask away! Live Weekly Daytime and Evening Instructor Q&A’s ($49 Value)
We do not believe that online education means alone education. During our “Ask Away! Live Instructor Q&A" Zoom webinars our instructors are available to answer any questions on any course topic any student may have. No appointment necessary. You can ask a question or watch as other students ask theirs. These informal sessions are fun and informative. They are held every Thursday from 12pm to 1pm MT and every 1st and 3rd Wednesday from 5:30pm to 6:30pm MT via Zoom. ×
Live Exam Prep Weekly Live Exam Cram Workshop - Optional Exam Prep With An Instructor ($100 Value)
Do you think it would be helpful to review practice questions with a live instructor? Each week in this Zoom webinar an instructor will review a fresh set of questions written in the same style as those on the real exam, teach how to interpret the questions and explain the answers. This webinar is optional and beneficial for any student at any point in our licensing courses. It is offered each Tuesday from 5-6pm MST. ×
In a LIVE 3-part series our business coach will be your guide on the crucial first steps of your career:
Live Webinar Joining The Right Brokerage ($50 Value)
Colorado requires all new agents to work with a real estate brokerage firm for their first two years. Selecting the right one is an important decision. Our school is not tied to any brokerage and we want our students to make a well informed choice. Joining a Brokerage is the first of three live interactive ZOOM webinars in our New Broker How-To Series. In this webinar an experienced and licensed real estate broker/coach provides insider guidance to find the best brokerage for your needs. You can ask questions, get help to prepare for your interview with a managing broker, learn about negotiating a commission plan, and evaluate the training and support offered by the brokerage. Avoid stumbling, begin your professional journey on the right path with confidence and success. ×
Live Webinar Managing Buyers: Building Your Business ($50 Value)
Your first buyer can be your first paycheck and the beginning of a lifetime of referrals. Experienced agents know this is neither a given nor an accident. Do you know how to make a buyer your forever client? This class will help you put a solid plan in place to cultivate a happy client with an emphasis on the strong communication a buyer expects and address the most common forms you’ll use. ×
Live Webinar Managing Sellers ($50 Value)
Managing Sellers is the third and final live online webinar in the New Broker How-To Series. In this event, new agents will learn how to work with sellers, from listing presentations to marketing strategies to closing deals. The event will cover topics such as pricing, staging, negotiating, and handling objections. The event will also provide tips and best practices for building rapport and trust with sellers, as well as generating referrals and repeat business. Managing Sellers is a valuable opportunity for new agents to gain the skills and confidence they need to succeed in the competitive real estate market. ×
Life Happens 30-Day Course Extension ($75 Value)
We understand that life happens and gets in the way of your plans. That’s why we include in this package a unique feature we call a “Life Happens” extension. This allows you one free one-month extension for your course in case you need more time to complete it. Without this, extensions cost $75 a month. Enjoy the peace of mind that comes with knowing you have a backup plan if you need it. It’s just another way Colorado Real Estate School supports your journey to becoming a licensed and successful real estate agent. ×